In this section
- Training Programmes
- Sales and Service Academy
- Customer Experience Masterclass
- Everything is Commercial
- Personal Excellence
- Leadership Development
- First Line, First Time
- 1:1 Coaching
Personal Excellence
In summary:
Imagine if everyone in your team could improve their performance by 5%. What about 10%? More? Our Personal Excellence workshop is designed for teams and individuals of all levels who are looking to improve personal performance, communication and delivery.
Benefits:
- Increased individual & team effectiveness
- A boost in personal motivation
- Improved overall delivery
Who is it for?
- Front line teams
- New to role or inexperienced managers
Main course components:
- Understanding your patterns of behavior and thinking, and their impact on you and your team
- Rapport and communication
- Personal presence and impact
- State management
- Outcome thinking, goal setting and execution
- Negotiation and Influencing
Delivery:
1-2 day workshop
